01Purchases and sellers
Before Famous is a curated marketplace for independent brands. The brand identified on each product is responsible for availability, description, quality, preparation and delivery. Before Famous facilitates the experience, keeps order traceability and provides a support channel.
A single purchase may contain products from different sellers. The breakdown will show each brand, its products, applicable shipping and the documents it must issue.
02Shipping and tracking
Each brand configures the countries and regions it can serve. Shipping cost is calculated by brand, destination and order conditions. Displayed delivery times are estimates and begin after order confirmation. Once a brand uploads a tracking number, the buyer can view it from the order status.
03Cancellations, returns and refunds
Cancellation or return eligibility depends on order status, product nature and the conditions disclosed before purchase. Customized, perishable, hygiene-related or opened products may have restrictions where permitted by law. To start a case, use the Help Center and include the order number. Nothing in this policy limits non-waivable rights under applicable law.
04Privacy and data use
We use the information needed to create and protect accounts, process orders, coordinate delivery, send transactional communications, prevent abuse and handle requests. Support never asks for passwords, and we do not store full card numbers. Data may be shared with the selling brand and essential providers only to fulfill an order, process payment, ship products or comply with a legal obligation. We do not sell personal data.
Before Famous is completing its corporate incorporation. The comprehensive privacy notice will include its final legal name, tax registration and legal address once formalized.
05Cookies and similar technologies
Before Famous uses strictly necessary cookies to protect sessions, keep accounts signed in and operate essential site functions. We also use a preference cookie to remember whether you selected Spanish or English; this preference is kept for up to one year and can be changed at any time through the language selector.
With your permission, we may activate Google Analytics to understand visit counts and the pages people view so we can improve the experience. Measurement remains disabled until you choose to allow it. We do not enable personalized advertising or use advertising profiling cookies. These cookies do not store full card numbers or passwords. You can change your choice through the Cookies button, or delete and block cookies in your browser settings, although doing so may sign you out or prevent some functions from working correctly.
How Google uses information from sites that use its services ↗
06Official channels
Support and reports: support@shopbeforefamous.com. General contact: hello@shopbeforefamous.com. To follow up on a problem, use the Help Center form, which generates a reference number.